Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Web Site and Pinnacle Training Solutions Ltd the owner and provider of this Web Site.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

In this Policy the following terms shall have the following meanings: 

“Account”

means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

Content

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Cookie”

means a small text file placed on your computer by Pinnacle Training Solutions Ltd when you visit certain parts of this Web Site.  This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Further details are contained in Clause 10 and [Schedule 1] OR [Schedules 1 and 2] of this Policy;

“Data”

means collectively all information that you submit to the Web Site.  This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

Pinnacle Training Solutions Ltd

means Pinnacle Training Solutions Ltd

Service

means collectively any online facilities, tools, services or information that Pinnacle Training Solutions Ltd makes available through the Web Site either now or in the future;

System

means any online communications infrastructure that Pinnacle Training Solutions Ltd makes available through the Web Site either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Web Site and is not employed by Pinnacle Training Solutions Ltd and acting in the course of their employment; and

“Web Site”

means the website that you are currently using (www.mypinnacle.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.


Data Collected

Our Use of Data

Third Party Web Sites and Services

Pinnacle Training Solutions Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Pinnacle Training Solutions Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Changes of Business Ownership and Control

Pinnacle Training Solutions Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties.  Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

Controlling Access to your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

Your Right to Withhold Information

Accessing your own Data

You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change.  Additional Data as to your marketing preferences may also be stored and you may change this at any time.

You have the right to ask for a copy of your personal Data on payment of a small fee.

Security

Data security is of great importance to Pinnacle Training Solutions Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Cookies

Changes to this Policy

Pinnacle Training Solutions Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.